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Customers FAQ

What is viharee ?

VIHAREE is the highest hospitality service provider with affordable prices.

How do I book online?

You can make a reservation on our website, by paying through credit or debit cards, net banking, Paytm wallet or bank account or using any other UPI payment methods.

Is there any security deposit?

Yes, there would be a security deposit which will be refunded if no damage was done during your stay.

Pay while booking online or Pay at the hotel?

Payment for your booking should be done online only.

How do I contact a customer care?

You can call us on +91-9618797788 any time or you can mail us your requirements to

How can I cancel my booking?

You can cancel your booking before 72hrs of your stay-date through replying to the booking invoice. Please refer for further cancellation details.

How do I get money refund back?

Once your cancellation is confirmed, your refund will be processed and get your payment by 3 – 14 working days.

Is Same day booking possible?

Please contact our customer care for availability confirmation.

Do we need to sign in to proceed through checkout?

Yes, you have to sign in to proceed through checkout.

What are the valid Identify proofs that I should carry while check-in?

Yes, an original valid ID proof should be produced during check-in. The identification proofs accepted are Aadhaar Card, Driving License, Voter ID Card, and Passport.

Can we have Early Check-in or Late Check-out?

If the customer requests for early check-in or late check-out, that can be arranged with some regulations. Please check our terms and conditions page ( for further details or contact our customer care.

Do you provide locker rooms during our stay?

Locker rooms are available based on the property. Please check with our team before you make payment.

Do you provide Transportation during our stay?

Yes, we do provide transportation during your stay as an introductory offer. Please check with our customer support for further details.

What are the cancellation & refund policy of VIHAREE?

Please check our pages and respectively for cancellation and refund policies.

How to change my account information?

You can login to your account and change the information by editing your profile.

A pop up is saying that, an account already exist with this E-mail ID, What do I do?

There is an already existing account with that email-id. Please check that mail-id for login or further details.

I forgot my password, how to login?

You can click on FORGET PASSWORD to get a reset link sent to your registered email-id.

Does VIHAREE provide alcohol and smoking?

Sorry, but we will not be providing Alcohol and smoke.

Can I get extended stay options for long-stay?

You can extend your stay by contacting VIHAREE team. Please check our terms and conditions for further details.

Are Pets allowed or not?

The Pets permit is based on the property. Please check the property amenities before you make payment or please contact us regarding it.

Can i change the place of booking after payment?

Please call us on +91-9618797788 or you can mail us to for changing your place of stay.

Have any Queries, Ask us!!

How It Works


Enter and Search City, State or Place, you want to go with your travel dates.


Reserve With Confidence

Book Best Home Online with Confidence. Our Property owner have 24hrs time to accept your request.


Enjoy Your Stay

Enjoy your Stay. Our property owner constantly will be in touch with you during your stay.